I updated my waiting room picture and text but it is not updated for folks waiting for me to open the meeting. It is still the old logo showing. Other than waiting room customization, I can't find where to update the screen that people see when they are waiting for me to open the meeting. 

In the waiting room customization area it shows the new logo I uploaded, but it's not showing that logo to folks waiting for me to open the room?

Hello,

I'm an admin of a Zoom Business account with unlimited cloud recording storage. When I deactivate a user from a Zoom Business account, what will happen to the cloud recordings associated to the user? If the recordings are not deleted, how long will they last?

(I know the recordings will be gone when I delete the user; I want to make sure about what will happen when I deactivate the user.)

Thank you.

I encounter a case where api calls to get user info in meeting failed with error 'missing scope' while my application contains this scope and it worked with the defiend scope for the last 8 years, I just wonder if its just a wrong indication for timeout access token? had anyone seen it?

I have a newer PC laptop (HP ZBook Firefly 16-inch, 64bit, Windows 11).  When I have a Zoom meeting, and I move my head a few inches to the left or right, the camera auto-adjusts and puts my face in the center of the screen again, and it zooms way in on my head and shoulders.  It's really annoying.  How do I stop this?  Is there a toggle command somewhere that I need to turn off?   I have read on Google about something called "Center Stage".  However, I think that is only for Apple products; but, I still couldn't find that language anywhere in the Zoom app, or anything resembling my problem.

I'd love some help on this.  Thanks.

Hello! My Zoom app keeps on crashing when joining a meeting, it would open the audio and video preview window then once I click join, it would crash and attempt a rejoin but crash again. However, when joining through the web app it works perfectly fine and also when starting my own meeting. I have restarted my laptop, updated all drivers (video and audio), did a cleanzoom uninstall and reinstalled Zoom's latest version, and disabled hardware acceleration in the Zoom settings. I have also adjusted the sample rate and bit depth of my recording devices seeing how this fixed the same issue for others in the Zoom Forums, unfortunately this didn't fix it for me . 

I use  zoom to do an online karaoke room twice a week, and I noticed in the last update  (5.14.7)  the "Live Performance Audio" setting, but an unable to evaluate it because I get the following error "Unable to start Live Performance Audio"  when attempting to turn it on from the upper left hand corner, where I turn on Original Sound as well.  

We're both on Mac OS