Suddenly, my mic is not working when I host.  I can hear the other person, but they cannot hear me.

I am careful that the mic icon in the lower left is not turned off.

One suggestion states I should go to my icon picture in the upper right and pull down the "Settings" - but I do not have that option.

I have turned off, unplugged, and re-plugged my computer, that does not solve the problem.

Other ideas?

Thanks

ON IPAD:  Up until this week, June 16, 2024, if someone shared their screen during a meeting, it would go back to gallery view, which is the correct view/setting.

Now when a participant ends a screen-share session, it goes automatically into speaker view. I have to manually find a moment to switch it back. I am a court reporter, and I have very little time to take my hands off my writer to do that.

What is going on? I'm not the only one who is having this issue. Three people I know already told me they are having it too. I just hope there is a fix.

Thanks!

Just bought a new iPad and I cannot connect to any Zoom meetings either through link or entering the Meeting ID. I receive the below message:

I can host a meeting on my iPad and people can join, but I am unable to join others. Here are the troubleshooting steps I took:

1. Ensured I am on WiFi and connected (was able to log onto other sites, including zoom.us)

2. Deleted and re-downloaded the Zoom app to ensure I have the latest version.

3. I noticed a lot of support mention Firewall, but gave no instructions how to adjust these settings on an iPhone/iPad.

Any help is appreciated as I literally only bought this device for Zoom Meetings. Very frustrated.

Thanks!

Account: Zoom Workplace Pro

We have a problem switching meetings-IDs from owner to member.
The owner O installed a meeting called M-A (ID 12345678).

Meeting M-A is supposed to be started by a member B. 

How do we enable member B to start meeting M-A.

If we log in as member B there are no meetings listed. It seems that members are restricted to 40 min meetings.

Intention: member B can start all meetings, but cannot change any settings.
Thanks for help!

My Zoom version is 6.1.6 (43767), used on a windows desktop 64-bit operating system, x64-based processor, Intel(R) Core (TM) i5-7400 CPU @ 3.00GHz 3.00 GHz.

I use the desktop app : Zoom Workplace

Everything worked fine until I was forced to update my Zoom desktop app to 6.1.6. 10 days ago.

The problem is:

While sharing a power point presentation (slide show) with students, if I play an audio file inserted in that presentation, the students can’t hear a thing.

I can hear the audio document although the volume appears down.

Students can still hear me talk and I can hear them.

The situation is the same on one screen or extended screen.

Surprisingly, a small number of ppt presentation work fine but the majority don’t.

I use the same software (MS ppt) and the audio files are all mp3 format.

So, I can’t understand why that is happening (sound being shared in some ppt documents and not in others)

Again, this issue only started recently with the Zoom version v6.1.6.

Yes, I am sharing the sound correctly, so 2 of the links below provided as support are of little help to me.

Anyone else with similar pb who was able to find a successful fix ?

Thanks for sharing.

Here are the links already suggested.

 https://support.zoom.com/hc?id=zm_kb&sysparm_article=KB0065146

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057913 and https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063608

... beyond quitting

The idea to move the Zoom title as an icon and then put it in the menu bar is very distracting. 

Is there a way to make sure it never is displayed? 

I will just make sure I quit the app every time ). 

just a horrid/arrogant design choice. For you zoom is the most important thing in the world, but not for your users. 

I am the host of the meetings, and with some of my students it happens that their camera is functioning in the main room, but as soon they enter the Breakout room their camera switches off and only a black screen is show. Back in the main room their camera is on again (but sometimes not even).
And it happens sometimes the other way around: the camera works in the breakout room, but when being back in the main room the camera is off/black. 

Anyone an idea what is going wrong and how to solve this?