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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom workplace not downloading

Hello, I have a Samsung tablet A which I've recently had to reset and now will not allow me to download zoom. I have Android 8.0 at present with no updates available. My understanding is I can get an older version of zoom which hopefully might work. ... Show more

Hello,

 

I have a Samsung tablet A which I've recently had to reset and now will not allow me to download zoom. I have Android 8.0 at present with no updates available.

 

My understanding is I can get an older version of zoom which hopefully might work. 

 

Is this the only solution and are there any older versions I can download?

 

Had zoom previously and worked fine.


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Resolved! Upgrade from Pro to Business Plus

I'd like to upgrade from Workplace Pro to Workplace Business Plus. I don't see it as an option from the web portal under Plans and Billing>Plan Management. When I click the Manage button next to my current plan (Pro) it only gives me the option to up... Show more

I'd like to upgrade from Workplace Pro to Workplace Business Plus.  I don't see it as an option from the web portal under Plans and Billing>Plan Management. When I click the Manage button next to my current plan (Pro) it only gives me the option to upgrade to Pro Plus. Is there another place to upgrade to Business Plus? When I sign out and then navigate to plan pricing, I can add it to my cart for $269.90 annually however when asked to create an account or sign in, I select sign in and then the ability to add to cart disappears.

 

Any help is much appreciated. Thanks,

Betsy


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reply-icon Latest Reply - 

Lock meeting in log

Good morning, I’d like to ask a question regarding the use of Zoom Meetings. Is it possible to check through the logs whether a user has used the “Lock Meeting” option? I need to understand if there is a way to verify whether that feature was used or... Show more

Good morning, I’d like to ask a question regarding the use of Zoom Meetings. Is it possible to check through the logs whether a user has used the “Lock Meeting” option? I need to understand if there is a way to verify whether that feature was used or not.
Thank you.


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reply-icon Latest Reply - 

Bypass the login screen with registered users and private mettings

Hello, I'm using the Zoom API to integrate it into our eLearning website. From there, I create a meeting [users/{$hostEmail}/meetings] with the following options:'host_video' => true,'participant_video' => false,'join_before_host' => false,'mute_upon... Show more

Hello, I'm using the Zoom API to integrate it into our eLearning website. From there, I create a meeting [users/{$hostEmail}/meetings] with the following options:
'host_video' => true,
'participant_video' => false,
'join_before_host' => false,
'mute_upon_entry' => true,
'auto_recording' => 'cloud',
'waiting_room' => false,
'approval_type' => 2,
'meeting_authentication' => true
Then, from the API, I also create the student accounts [/users] with the option: 'action' => "autoCreate"
I retrieve the start_url for the teacher from the class creation process, and the teacher connects directly from that URL. I'm retrieving the join_url for the student connection, but it always asks for a username and password.
How can I bypass the login screen and have the student join the meeting directly?
I've tried creating a ZAK for the student and passing it to the join_url, I've tried using a user token, I've tried accessing with ?tk=;
I've also tried using the client-side web SDK by creating a signature and running init and join, but in all cases, the login screen pops up.

I need to register users with the same name we have on our platform because we then retrieve [report/meetings/{$meetingNumber}/participants] the participation of each participant and we need to create reports with this information.

 

Thanks, any suggestions are welcome.


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reply-icon Latest Reply - 

Share screen not available - PC

Hi there, after trying franticly whilst trying to undertake a careers meeting with students and parents, I can't find how to share my screen with them. I have set up these links (reoccurring) and the students can share their screen with me, but I don... Show more

Hi there,

 

after trying franticly whilst trying to undertake a careers meeting with students and parents, I can't find how to share my screen with them. I have set up these links (reoccurring) and the students can share their screen with me, but I don't even have access to it on my screen. Please help!

 

Many thanks,

 

Lili


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reply-icon Latest Reply - 

Resolved! Original Sound for Musicians Toggle Gone

Hi All,In a recent update, I noticed that I can no longer toggle the original sound for musicians option on the top of the main screen. I can change it completely in audio settings, but that's a pain if I want to go back and forth during a meeting. F... Show more

Hi All,

In a recent update, I noticed that I can no longer toggle the original sound for musicians option on the top of the main screen.  I can change it completely in audio settings, but that's a pain if I want to go back and forth during a meeting.  For instance, I teach piano over Zoom.  When I want to play something for a student, I turn original sound on.  But if I'm typing a student's notes, I don't want the clacking of the keyboard to be heard.  So before, it was really easy to toggle on the main screen.  Now it seems you can only change it in audio settings.

 

Anyone else having an issue with this or has found a solution like a shortcut?

 

Thanks.


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reply-icon Latest Reply - 

Change Zoom attendance report retention

Attendee logs are retained for 15 months per Getting started with Zoom reporting

 

How can we change this retention period? I don't see any knowledge articles explaining how the retention period can be reduced from 15 months to say, 180 days. 

Resolved! Airpods not working in Zoom on PC.. works everywhere else

I recently paired my new Airpods Pro with my PC, and it is the default speaker/microphone. When I am in a Zoom meeting, I do not hear anything (nor can anyone hear my mic), even when the Zoom settings show I am connected to my Airpods. Volume is up e... Show more

I recently paired my new Airpods Pro with my PC, and it is the default speaker/microphone. When I am in a Zoom meeting, I do not hear anything (nor can anyone hear my mic), even when the Zoom settings show I am connected to my Airpods. Volume is up everywhere. I have manually changed the mic/headphones within Zoom setting. I test speaker and microphone and no sound comes through my airpods  This is ONLY a Zoom issue (no trouble hearing any other audio on my PC) and it's not happening with the Zoom app on my phone. 


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reply-icon Latest Reply - 

Resolved! Very low volume via Airpods Pro 2 on Windows 11

Hello, ProblemI'm using my Airpods Pro 2 to take Zoom calls on my PC running Windows 11. Despite keeping the volume to 100%, I can barely hear what the others are saying only in a Zoom call. When I'm playing audio via Spotify windows app, or Youtube ... Show more

Hello,

 

Problem

I'm using my Airpods Pro 2 to take Zoom calls on my PC running Windows 11. Despite keeping the volume to 100%, I can barely hear what the others are saying only in a Zoom call. When I'm playing audio via Spotify windows app, or Youtube via browser, 20% volume is sufficient to provide that clarity.

 

When I keep Spotify playing on the side with say 30% volume and open Zoom settings -> Audio, there is a pause in the playback and then the audio playing via Spotify becomes barely audible. The loudness drops drastically (despite keeping 100% volume) only on Zoom calls or Zoom audio settings. 100% volume on Zoom feels like 20% or less in other apps. The mic output seems fine though. I'm noticing a similar issue with my older Airpods Pro gen 1 headphones as well.

 

More details

Device type: Windows 11 Professional on custom PC running Intel Z690 motherboard with built in bluetooth support.

Zoom version:  5.14.11 (17466)

 

What I've tried already

I tried factory resetting the Airpods, unpairing & repairing them, checked the Sound settings in Windows to ensure Zoom volume is 100%, also disabled all sound effects in Sound settings.

 

The Airpods Pro work fine with my phone, the volume and loudness is perfect. 

 

Please can someone help?


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reply-icon Latest Reply - 

Internet Unstable with New Computer

I recently bought a new computer that is an HP Omnibook 5. Computer is an upgrade in every area compared to my old one. Internet works perfectly fine everywhere including Teams meetings with 10 participants. If I'm in a Zoom with any amount of people... Show more

I recently bought a new computer that is an HP Omnibook 5. Computer is an upgrade in every area compared to my old one. Internet works perfectly fine everywhere including Teams meetings with 10 participants. If I'm in a Zoom with any amount of people I get a 10-20 second lag once every 3-5 minutes or so and the your internet is unstable message. Everything was working fine on my old computer so I believe it is something to do with my new computer. This has happened 10 out of the last 10 meetings. I have tried testing my internet a few different ways and everything there seems to be working fine getting 500mb down and 150 mb upload. I have uninstalled zoom and reinstalled. 

 

Any help or next steps is appreciated. Thank you!

 


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