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accidental cloud deletions

corbinfowler3
Newcomer
Newcomer

I accidentally deleted a class session I wanted to save while deleting recordings to free up cloud space. I there a way to retrieve my recorded class of Feb 26?

1 ACCEPTED SOLUTION

chrismenard7
Community Champion | Customer
Community Champion | Customer

If you delete a cloud recording, it goes to Trash. Click Trash, select the recording and click Recover

Two images are attached. 1) Trash and 2) Recover deleted Zoom recording. I hope this helps. 

View solution in original post

5 REPLIES 5

chrismenard7
Community Champion | Customer
Community Champion | Customer

If you delete a cloud recording, it goes to Trash. Click Trash, select the recording and click Recover

Two images are attached. 1) Trash and 2) Recover deleted Zoom recording. I hope this helps. 

Thank you. It worked.

 

chrismenard7
Community Champion | Customer
Community Champion | Customer

Good to know. Thank you!

brittanewly
Newcomer
Newcomer

What if the trash icon does not appear ?

 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @corbinfowler3.

 

Lack of a Trash icon means there's nothing there.  They're only kept for 30 days, or if you manually delete them from inside the "trash bin".

 


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