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Zoom quit unexpectedly, can't find recording

RDahl
Newcomer
Newcomer

I was hosting a Zoom webinar on April 27, and recording locally (I believe). Zoom quit unexpectedly, and when I was asked if I wanted to covert the recording file I clicked cancel, because with the converter running, I couldn't get back into my webinar.

I started recording again, and found that file in my documents folder.

I can't find the recording of the first part of the webinar in the documents folder, in my zoom.us account or through my Zoom app.

Does anyone have any idea where else to look? Is there a file extension for unconverted videos I can search for?

Did I goof by not converting it immediately?

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