cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom quit unexpectedly, can't find recording

RDahl
Newcomer
Newcomer

‎2022-04-29 05:43 AM

I was hosting a Zoom webinar on April 27, and recording locally (I believe). Zoom quit unexpectedly, and when I was asked if I wanted to covert the recording file I clicked cancel, because with the converter running, I couldn't get back into my webinar.

I started recording again, and found that file in my documents folder.

I can't find the recording of the first part of the webinar in the documents folder, in my zoom.us account or through my Zoom app.

Does anyone have any idea where else to look? Is there a file extension for unconverted videos I can search for?

Did I goof by not converting it immediately?

0 Likes
0 REPLIES 0