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2023-12-01 05:02 AM
I am at present running a series of teaching sessions on Zoom. One of my students cannot connect because, as she writes, she is receiving the message "meeting not available from Canada". I am based in Spain, have a paid Zoom account and am using Zoom app version 5.16.10 on an Apple Mac. I have never encountered this problem before. Has anyone got any information about problems in Canada?
2023-12-04 12:16 PM
hi @Cambrinus ,
If you look at the setup for that meeting, you will see the countries that are allowed to attend the meeting. I have the UK (Where I am based) and the USA, so I would need to add Canada to my meeting here.
please mark this reply if it solves your question.
All the best
John