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Zoom link invalid after meeting reschedule

AbinashSahoo
Newcomer
Newcomer

Hi,

 

We are facing issues with the zoom link  each time we reschedule a meeting.

When a recurring meeting instance is rescheduled few times, the zoom link gets invalid.

 

Others facing this issue too ? any fix from zoom ?

 

We would expect that when a meeitng is rescheduled, the link automatically updates and works for new instance too.

 

thanks.

5 REPLIES 5

HighTrails
Contributor I
Contributor I

Are you using a certain frequency for the recurring meetings?  I just choose "meet anytime" and have never had a problem.

Yes several meetings are set at a specific frequency, such as monthly, bi-weekly. But for certain reasons, we may move only one instance of that recurring session without changing the whole series.

So if we move a couple of instances of a particular series, we find this problem that the meeting link becomes invalid.

 

It is happening to everyone using zoom in our org.

Recurring meetings can get tricky when changing the cadence particularly when updating individual instances. We use a Zoom app, Salepager, to manage our recurring meetings that sends out the latest link when making updates to avoid any confusion.

Hi, I am having the same issue frequently. Changing one meeting of a series can happen quite often and I am surprised that this seems to be a known issue, but Zoom does not have a fix? Changing meeting times is simply a very day-to-day requirement. This should be working with Zoom in standard. 

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @Herb3D! I attempted to replicate the issue on my end within the Zoom environment but was unable to reproduce it. Could you confirm if you're rescheduling the meeting using a different calendar or platform? If so, I recommend rescheduling directly through Zoom to ensure everything is synced properly.

Hereā€™s how you can reschedule a meeting in Zoom:

  1. Log in to your Zoom account.
  2. Go to the "Meetings" section.
  3. Find the meeting you want to reschedule.
  4. Click on the meeting and select ā€œEdit.ā€
  5. Select Edit this occurrence.
  6. Adjust the date and time as needed, then click "Save."

This should update the meeting with the new details across all platforms. Please let me know if this helps or if you need further assistance.


Mark
Zoom Community Team
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