Zoom app crashes when joining a meeting with a video on the waiting room

[irviniirvin]

My zoom app crashes when I'm trying to join a meeting with video in the waiting room. It works perfectly fine if I join a meeting without video enabled in the waiting room, it also works fine when I join through the browser. I already tried updating the app, my OS and tried also reinstalling Zoom.

Please do help.

Thank you

[shereedutton]

hmm I wonder if this is my issue too.  Next time I will join without video and see if that makes a difference.