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Zoom Workplace


Since I upgraded to Zoom Workplace I've had issues with my meeting closing all of a sudden. I don't know if this is due to my internet or something in the upgrade. Thanks!


Community Champion | Customer
Community Champion | Customer

Most likely you have an unstable internet connection, especially if you are using WiFi on a laptop. Streaming video likes to see a stable internet connection (preferably ethernet). WiFi  does an encode/decode (with less than optimal bandwidth) of the stream to connect to the access point or router, then does another encode to connect to the internet. Typically IOS devices tend to do better over WiFi than laptops, but an ethernet connection is always preferable.

I continue to have Major issues with Workspace. I have a stable WIFI connection. There is no View option. I've tried unsuccessfully to uninstall. Tried installing again. Is there a virus or bug in this update. I use an iMac and spent time with Apple Support trying to remedy this. Zoom support has not been helpful.