Zoom VDI Crashing in On Dell Optiplex 5000 with Workspace above 1912.

[ZoomVDIuser]

Hello, Have not been able to find anyone else experiencing this. Zoom VDI will crash multiple times a day in when the endpoint is a Dell Optipled 5000 with 12th gen i7 and intel uhd graphics 770. OS is win 10 2021 LTSC and workspace version is 2203 ltsr cu 2. When the crash occurs, you can continue using zoom and nothing seems to actually crash. The log file specifically mentions "wfica32.exe" which is a citrix component. Also worth noting that this does not happen when i revert to citrix workspace 1912 ltsr cu7. It continues to happen when going to the latest citrix workspace (non-ltsr) and the latest Zoom vdi host/cplugin. The logs fill our profiles until they reach the 30 gb max (i have 18 GB of zoom crash logs that i will clear out and then clear out again when they build up).

[ZoomVDIuser]

maybe this will help someone. deleting the local profile from the pcs resolved the issue. I believe that deleting %appdata%\zoomvdi would also work.