cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Crashing Immediately on Windows 11, but video and audio still working

WaltM
Newcomer
Newcomer

‎2024-08-22 03:16 PM

Hi,

 

I'm on Windows 11 with the Zoom app. My computer specs are: Intel 13600KF, RX6800XT, 32GB RAM, 2TB SSD, connecting to the internet wirelessly. I start a Zoom meeting, and if I click on any of the options (Chat, Participants, etc) the window gets opaque and if I click again it will crash the window, after which it will restart and put me back in the meeting. If I don't click again, I can still see my video live and hear everyone in the call- but I cannot do anything or the app will crash. Even if I try to just start the meeting and move the window on my monitor, it will also crash. I don't get any error codes, the window just quits and reopens itself back into the meeting. Thanks for any help.

Topics:
0 Likes
0 REPLIES 0