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Why is my video on blur.

alex390-orlando
Newcomer
Newcomer

I updated to the latest version of zoom and it worked but  now my  video is  stuck on blur. Why?😞

5 REPLIES 5

Bri
Moderator
Moderator

Hi @alex390-orlando! I want to make sure I understand correctly. Is your background blurred or are you blurred as well? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

my face is blurred. I'm setting up a new computer

are you still there?

 

alex390-orlando
Newcomer
Newcomer

Actually both.

 

JLitvin
Newcomer
Newcomer

my face is blurred.