Why does my Zoom Automatically Mute me when I screen Share, and I can't unmute? | Community
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Newcomer
Willowsanders
Newcomer
March 6, 2023
Question

Why does my Zoom Automatically Mute me when I screen Share, and I can't unmute?

  • March 6, 2023
  • 3 replies
  • 6 views

My daughter is doing a zoom math class, it relies on her being able to share her screen and speak with the instructor.  We have a new Chromebook and every time she shares screen, it automatically mutes her, and the only way to unmute is to stop screen sharing.  I have had friends this has happened to as well.  Any Help? 

      3 replies

      S
      Newcomer
      StoptheChanges
      Newcomer
      March 19, 2023

      I am having the same issue. It is so irritating. I don't understand why zoom has decided to add such a useless feature. To add insult, you have to upgrade your account to a higher level in order to speak directly to someone.

      Zoom, when do you plan to answer this question.

        M
        Newcomer
        mitchejk6
        Newcomer
        March 31, 2023

        I have the same problem and can't find an answer. I have a windows hp chromebook.

        CarlaA
        Community Manager
        CarlaA
        Community Manager
        May 18, 2023

        Hi everyone! Apologies for the inconvenience this has caused. 

        We have created an article that goes over some troubleshooting steps to take when this issue occurs: Troubleshooting muted audio when sharing screen. Please let me know if it helps!

         

        Thank you, 

        Carla,
        Zoom Community Team

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