cancel
Showing results for 
Search instead for 
Did you mean: 

Waiting Room Video Upload Failure

SBrand
Newcomer
Newcomer

Hello - 

I've been trying to upload video to the Zoom Waiting Room for several weeks now, and have tried everything.  My video is the right type and the right size.  I can upload it, but when I click Save the system tells me "Video Upload Failed".  I have tried multiple different videos (all the right type and size).  I have the latest and updated version of Zoom.  I have logged out and back in.  I have turned off the Waiting Room and turned it back on (in conjunction with logging in and out).  Any other ideas?  Thanks!

3 REPLIES 3

Same_iss
Newcomer
Newcomer

Same issue- any help?

tcash
Newcomer
Newcomer

Same Issue--tried multiple sized videos with different file names, to no avail. I previously had a waiting room video that works fine. Secondary problem--I cannot delete my original waiting room video to replace it with a newer, more relevant video. 

jchoi321
Newcomer
Newcomer

same/similar issue some of the time (seemingly random) - I keep getting "Request failed with status code 451" when I try to upload many videos that meet the size and type requirements, but then other videos upload just fine. Help?