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2022-01-17 03:46 AM - edited 2022-01-17 03:46 AM
Hi, the video on zoom does not work on our new chromebook, with a black screen. Tried with zoom pwa and zoom online but still no video. Please help!
I also have a mac and no issues there.
Solved! Go to Solution.
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2022-01-17 09:52 PM
Thanks! After searching online for some time, I found out there is a physical on/off button on the left side of the HP chromebook. It says is for extra security purposes!??
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2022-01-17 05:00 AM
Hmm maybe its the camera error. or your device isn't compatible with zoom. or are the updates making it do that
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2022-01-17 09:52 PM
Thanks! After searching online for some time, I found out there is a physical on/off button on the left side of the HP chromebook. It says is for extra security purposes!??
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2022-08-31 07:39 AM
Thank you so much! I didn't know what that little button was for! Problem solved.
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2024-10-04 09:41 AM
amazing!!! thank you so much i didnt even notice that !
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2023-01-11 10:30 AM
We are having the same problem but I don't see any little button. I need help!
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2023-01-23 03:09 AM
If you look directly above the camera theres a small toggle button thats almost invisible, move it from right to left and your camera should work again
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2024-04-10 09:34 AM
I had looked at that little toggle many times and never thought it would fix my video problem lol that's genius ... I really thought it was a mechanism to help it stay closed or something along those lines
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2023-06-13 11:58 AM
We have this issue too. If the instructor shares the screen, the screen is black for some Chromebook users. When I went into a breakout room with the students, they could see my screen. I am using a Mac the teacher is using Windows.
There was no difference if the student use the Zoom client on Chromebook or used the Login with Browser link.