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Upgrade installation

clementc
Newcomer
Newcomer

I am unable to join a meeting without upgrading, but I can't get the upgrade to install on my iMac. I keep getting an error message.

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @clementc I suggest that you take a look at our Knowledge Base Article on Troubleshooting issues with Zoom update and installation. It contains helpful recommendations that can assist you in resolving the issue. Please give it a read and let me know if you're able to update Zoom.

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @clementc just checking in on my reply above, was this helpful in upgrading your Zoom client? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!