Unable to join a meeting

[Abubakar01]

It was just fine a week ago, but I can't join any new meeting link and I am missing on a lot of important live classes because of it. Please let me know what to do and next steps if it doesn't work.

[CarlaA]

Hi @Abubakar01Welcome to the Zoom Community!

I'm sorry that you're experiencing issues with logging into meetings- i'm sure that is frustrating. Have you tried completely uninstalling the Zoom app, rebooting your device (very important), and then reinstalling the latest version?

A simple uninstall/reboot/reinstall usually does it!

Keep me updated, 
Carla
Zoom Community Team
 

[Abubakar01]

I tried uninstalling then reinstalling the app with my updates up to date on my laptop, but it still doesn't seem to work.

[Abubakar01]

And for some reason, it is only not working on new meets. what I mean by that is that my teacher created a new meet recently since she forgot to post a meet beforehand, but it's not working, whereas I had a different class with the meet pre-posted from the beginning of the school year, and that works just fine. not really sure what is going on.

[Abubakar01]

[Abubakar01]

this is the message it shows