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Unable to Join or Start Meeting via Zoom Desktop Client

DanaFrye
Newcomer
Newcomer

Hi Zoom Community,

 

I am unable to join or start Zoom meetings from my desktop client (Windows OS). This started randomly, I've been using zoom on this same PC for years. I've tried uninstalling (via windows tool and via CleanZoom) multiple times, and reinstalling, no luck.  I met with an internal IT person at my company, and we checked my drivers and app versions. I can confirm that all drivers, firmware, BIOS, and application versions of my PC are up-to-date as well as my Zoom desktop client. Still no luck. It is noted that I've opened a Zoom support ticket (#12762305), haven't heard anything yet. 

 

See below for GIF of what I'm seeing on my end. 

 

Any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

If you are seeing error code 1132, please contact Zoom Trust & Safety at https://zoom.us/appeals 

View solution in original post

2 REPLIES 2

LaWannaRWilson
Newcomer
Newcomer

I'm having a similar issue. The error code I get is 1132 and the message says "an unknow error has occured." I was logging in fine 2 weeks ago now suddenly this error.

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

If you are seeing error code 1132, please contact Zoom Trust & Safety at https://zoom.us/appeals