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The transcript is divided into sections, each with a timestamp that shows how far into the recording


(My subject line is a quote from the Zoom instructions.)


I'm on a research team using Zoom audio transcripts for hour-long research interviews. We're finding the quality of the audio transcription to be very good. However, the frequency of what Zoom calls "sections" is extreme -- sometimes every two seconds, even though the speaker hasn't changed. I can understand having a section each time a speaker changes, but what we're experiencing is much more frequent. It makes the transcripts much less readable. However, deleting hundreds of timestamps for every transcript seems quite a waste of time. Has anyone else found a way to avoid the extreme frequency of these timestamps?


As a related curiosity, under Advanced Cloud Recording Settings there's a setting for "add a timestamp to the recording," which I've always had as unselected. Since the frequent timestamps appear anyway, maybe I should experiment and check that setting just to see what happens. If it's an "opposites" setting, that would be fine as solution.


Community Champion | Customer
Community Champion | Customer

Hi, @KG-AnnArbor 


I agree with you.
There doesn't seem to be a setting to adjust the frequency of sections at this time.

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