cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Sound and screen sharing turned off with licensed user

mindclubonline2
Newcomer
Newcomer

‎2022-09-01 01:32 AM

Hi. I have a licensed account, the license is assigned to one and the only user and so far it worked fine. But today, 2 hours ago  this meeting had an issues with sound and screen sharing at exactly 40 minutes mark(~ 6:40 GMT) - both stopped working. 

0 Likes
1 REPLY 1

ZoomTestKitchen
Expert
Expert

‎2022-09-01 02:51 PM

I'm not saying that your particular issue is contained in the document that I'm referencing, but it might be possible, especially if your account is a sub-account of a licensed account. I would read carefully  to see if you feel that these changes that were made a Zoom in July might be the reason.

https://support.zoom.us/hc/en-us/articles/5809097508109-Basic-user-meeting-duration-changes#:~:text=....


Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


0 Likes