cancel
Showing results for 
Search instead for 
Did you mean: 

Something is trivial but there is a problem

k-drug
Newcomer
Newcomer

I have an issue where there is no sound when the first encounter starts.
Close Zoom completely and reopen it so you can hear it again when you join a meeting. I've been through this situation a few times. When restarting, the speaker options are the same settings.
What is the cause of the problem?

1 REPLY 1

RN
Moderator
Moderator

Hey @k-drug, in the Zoom desktop client, in Settings, under Audio, you will see your Microphone and Speaker output. Please ensure the right inputs and outputs are selected here and in-meeting.

 

Also, in your Zoom settings, checkout your Audio and Video settings. We have the option in Audio  "Mute my mic when joining a meeting" which may be enabled.

 

If you're still having trouble, check out some topics on audio issues here support.zoom.us/hc/en-us/sections/200319096.

 

I hope these suggestions help! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!