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Since the recent update, the screen rotates vertically when turning the video on and off.

jin1
Newcomer
Newcomer

Since the recent update, the screen rotates vertically when turning the video on and off.
Even if you set it to landscape mode in settings, it will rotate vertically when you turn it off and on again.
I've used it on a Windows 10 tablet and both have the same symptoms.
There are several users with the same symptoms.
Is it a bug? What is the revision plan?

2 REPLIES 2

RN
Moderator
Moderator

Hey @jin1, for Zoom Version 5.8.3 we've resolved an issue regarding the camera rotation resetting for each meeting - Windows. You can look into the release notes here https://support.zoom.us/hc/en-us/articles/4411402992653

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

A recent update solved the problem.