Screenshare greyed out on Macbook Air, running OS Big Sur 11.7.4, same on ipad.

[Punty]

Hi!  I've read every post I can find to sort this out and nothing works.  I think this is an issue with my zoom account rather than the device as it's the same on my macbook air and on my ipad.  

Anyone know how I can enable screensharing?

Thanks in advance!

[Frank_TB]

Hello,

This Zoom support article explains it well.

Troubleshooting screen sharing issues

https://support.zoom.us/hc/en-us/articles/8976119235725-Screen-sharing-is-not-working 

Regards

If my reply helped, don't forget to click the accept as solution button!

[Punty]

Thanks so much for the reply Frank,  I've signed in to the zoom web portal but it says 'no permission'.  Is there a particular way to 'sign in as an administrator with the privilege to edit account settings'?