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2024 Khoros Kudos Awards

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Screenshare greyed out on Macbook Air, running OS Big Sur 11.7.4, same on ipad.

Punty
Newcomer
Newcomer

Hi!  I've read every post I can find to sort this out and nothing works.  I think this is an issue with my zoom account rather than the device as it's the same on my macbook air and on my ipad.  

Anyone know how I can enable screensharing?

Thanks in advance!

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

This Zoom support article explains it well.

 

Troubleshooting screen sharing issues

https://support.zoom.us/hc/en-us/articles/8976119235725-Screen-sharing-is-not-working 


Regards

 

If my reply helped, don't forget to click the accept as solution button!

Punty
Newcomer
Newcomer

Thanks so much for the reply Frank,  I've signed in to the zoom web portal but it says 'no permission'.  Is there a particular way to 'sign in as an administrator with the privilege to edit account settings'?