Save chat | Community
Skip to main content
A
Newcomer
adeyabo
Newcomer
January 11, 2022
Question

Save chat

  • January 11, 2022
  • 1 reply
  • 1 view

The auto save chat AND the manual save chat stopped working all of a sudden.  Anybody know why?

    1 reply

    DanHuber
    Newcomer
    DanHuber
    Newcomer
    January 11, 2022

    are you apart of a Zoom business account? The admin of your account could have disabled saving chat globally on the account. 

    A
    Newcomer
    adeyaboAuthor
    Newcomer
    January 11, 2022

    I work at a school, so I assume that I am part of a business account.  Not 100% certain.  How would I know if the admin change that setting.  It was working up until last week.  

    DanHuber
    Newcomer
    DanHuber
    Newcomer
    January 11, 2022

    I would reach out to that Admin or your IT dept. The setting when logged into Zoom is under accountsettingsmeeting settingsunder chat. If you are not an admin you won’t see account settings but here is an image of where the setting is.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.