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Request failed while getting zaktoken in production.

iambijay
Newcomer
Newcomer

In production while requesting api : https://api.zoom.us/v2/users/{userId}/token?type=zak it throw the error : Request failed with status code Forbidden. I have done test on local and postman api is returning token. 

 
1 ACCEPTED SOLUTION

Abhimanyu
Newcomer
Newcomer

We are also facing this issue on production

When calling endpoint

https://zoom.us/oauth/token?grant_type=account_credentials&account_id=id_here to generate oauth token. In response, we get:

error code: 1020

View solution in original post

6 REPLIES 6

Abhimanyu
Newcomer
Newcomer

We are also facing this issue on production

When calling endpoint

https://zoom.us/oauth/token?grant_type=account_credentials&account_id=id_here to generate oauth token. In response, we get:

error code: 1020

Abhimanyu
Newcomer
Newcomer

This is still an open issue at zoom, other devs also reported here https://community.zoom.com/t5/Meetings/Access-Denied-Error-Code-1020/m-p/83395#M45407

Hi Abhimanyu,

Have you got any solution of this issues or any update from zoom .

Abhimanyu
Newcomer
Newcomer

Hi @iambijay 

No, its still active issue.

If you don't mind, can you tell me which product do you have which uses zoom api?
Where that product is hosted, infrastructure details ?

It is hosted on aws elasticbeanstalk.

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @iambijay and @Abhimanyu 

This question would be better suited for the Zoom Developer's Forum, a dedicated forum for API, SDK, and other developer's questions. That forum can be found here: https://devforum.zoom.us/