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Recovering files sent thru Zoom Chat after meeting has ended.

comolaflorist
Newcomer
Newcomer

Hello, does anyone know how I can recover a pdf file that was sent to me through the chat feature? I clicked on it during the meeting and it sent to my download file, but once the meeting was over, it was no longer there. I have searched every single file on my computer and nada. It is essential for me to recover this file to finish my job. pleeeeease tell me it can be recovered???

3 REPLIES 3

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Just tested this on my end and the file should still exist after ending the meeting. On macOS, the file was automatically saved to my Downloads folder, while on Windows I was able to specify where the file was saved to. In both cases, the file was still present after ending the meeting in the location it was saved to. 

Ellelim17
Newcomer
Newcomer

I had the same issue as well except I use either an Android cellphone or tablet.

Hello @Ellelim17 

Welcome to the Zoom Community! We're glad to have you here.

Your downloaded files on Android devices typically go to the Downloads folder. You can usually find this folder in the Files app or My Files app, depending on your device's manufacturer.

Let us know if you need further assistance.