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Recording Missing

FPMA_Admin
Newcomer
Newcomer

We recorded a Zoom meeting yesterday and the recording doesn't show in our cloud or local recordings. After looking around our account for a solution,  the meetings tab still shows the "start" button, as if the meeting never occurred. We had the meeting and we know that it was being recorded.

 

Has anyone experienced this of know how we might locate our recording?  Thanks!

1 ACCEPTED SOLUTION

MGSR
Moderator
Moderator

Welcome to the Zoom Community @FPMA_Admin! We sincerely appreciate your contribution to bringing up this issue and sharing it with the community. Such participation is highly encouraged, as it allows other users to provide solutions and assistance.

If you recorded a cloud recording, it will only show on the host's account.
You can check out this article on how to find your local and cloud recordings.

Thank you, and have a fantastic day!

View solution in original post

3 REPLIES 3

MGSR
Moderator
Moderator

Welcome to the Zoom Community @FPMA_Admin! We sincerely appreciate your contribution to bringing up this issue and sharing it with the community. Such participation is highly encouraged, as it allows other users to provide solutions and assistance.

If you recorded a cloud recording, it will only show on the host's account.
You can check out this article on how to find your local and cloud recordings.

Thank you, and have a fantastic day!

MGSR
Moderator
Moderator

Hi @FPMA_Admin 

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

MGSR
Moderator
Moderator

Hi @FPMA_Admin,

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!