Solved
Previous recorded meetings
Hello I paid a subscription and it cancelled is there anyway to get previous recorded meetings that were on zoom cloud . I logged in and don’t see them
BortAnswer
Employee
Feb 16, 2022 12:09 AM UTC
You have to have a license assigned to your profile to access any cloud recordings. If you downgrade to a basic account, the recordings will still be stored in the cloud, but you will not have access to them until you subscribe again.
Update:
As of February 27, 2023, this logic has changed. Going forward, if you downgrade your account down to a Basic (free) account, Zoom will retain your cloud recordings for 30 days before they are permanently deleted. If you upgrade your account before that 30-day period is over, your cloud recordings will still be available in your account.