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Possible to get details about users associated to our domain?

Bobat
Newcomer
Newcomer

We have an associated, verified domain.  We're interesting in consolidating all of the users that are using an email with our domain to our corporate account.  However, the  "View User Summary" link only tells us the overall number of people that would be impacted by this.  Is there a way to get the specific accounts that would be prompted to consolidate, and if any of them are paid accounts?

1 ACCEPTED SOLUTION

newl
Community Champion | Customer
Community Champion | Customer

@Bobat Went through a VERY large consolidation a few months back. Had the same issues. Generally the information you are asking for is not available as it goes against Zoom privacy policies.  You may be able to submit a request for a one-time view into the external paid accounts by agreeing to a legal document that states you are the owner of the email domain that the paid accounts are using. That is what we were able to do. I suggest you contact your Zoom CSM for more info. 

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2 REPLIES 2

newl
Community Champion | Customer
Community Champion | Customer

@Bobat Went through a VERY large consolidation a few months back. Had the same issues. Generally the information you are asking for is not available as it goes against Zoom privacy policies.  You may be able to submit a request for a one-time view into the external paid accounts by agreeing to a legal document that states you are the owner of the email domain that the paid accounts are using. That is what we were able to do. I suggest you contact your Zoom CSM for more info. 

Buttercup
Zoom Employee
Zoom Employee

You will need to contact your account executive to sign the legal documentation.  The information that Zoom can provide with this is limited due to PII, but it should be enough to assist you with what you need.

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