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Polls not showing up in my meetings as an option

nicolesauce
Newcomer
Newcomer

I recently upgraded to a pro account so that I could do in meeting polling. I created a poll outside my meeting which is already scheduled, but when I enter the meeting, there is no option to launch a poll. The icons at the bottom do not include polling, and when I click the more button, it only has livestreaming options. I cannot launch an existing poll nor can I create a new one. I have read and tried everything I can find int he zoom help files. been trying since yesterday.

1 REPLY 1

iambobsat
Zoom Employee
Zoom Employee

Hi, 

 

Can you try following this guide? If it still doesn't work, DM me your user e-mail. Let's go over your setup over video/screen share.