PRO paid but only Basic Account

[Kasila]

Since a couple of weeks I bought a PRO account but this does not show up. The bill is paid, but it still states basic in my new account 

What  can I do?

any support is welcome

Kathrin 

[Ray_Harwood]

Hi, 
You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License