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Outlook Plugin Not Working With New Outlook after February Update

ahopkins515
Newcomer
Newcomer

I am using the New Outlook desktop app.  When I started my job in October of last year I added the plugin so I can easily schedule Zoom Meetings from within Outlook.  Since the March update I no longer have that option.  I redownloaded the plugin, I've clicked in Settings the Add Online Meeting to all meetings- Zoom.  I've tried to add it as one of the apps in Outlook, but it doesn't work.  If I log into my web browser, I can add a Zoom meeting fine.  It's only with the New Outlook desktop app.  I'm going to try to go back to an old version of Zoom and see if it comes back that way.  Anyone else have this issue and insights on how to resolve?  

1 REPLY 1

CarlaA
Moderator
Moderator

Hi @ahopkins515  thank you for posting for the first time, and welcome to the Zoom Community!

 

I wanted to check in to see if you are still experiencing this issue. If so, can you try installing the latest Zoom for Outlook Add-in? Please review this article for reference: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062420

 

Keep me updated!

 

 


Carla (she/her/hers)
Zoom Community Team
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