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One computer in my home home network can't connect to zoom

funkfly
Newcomer
Newcomer

There are plenty of devices in my home network - tablets, laptops, smartphones - all of them are able to connect to zoom without a problem. As expected.

But I have one device, and old iMac, that can't connect to zoom.us. The issue is with the zoom app, and with every browser I'm trying. The browser shows a timeout error.
I've tried to look of there's a firewall, a faulty hosts file on the computer, or even an issue with the router, but couldn't find anything.

I've tried uninstalling the zoom app, using the uninstall procedure, but that didn't help either.

I can't find any similar issues online.

I'm kinda lost for solutions here.

Can someone help me please?

 

4 REPLIES 4

Bri
Moderator
Moderator

Hi @funkfly! What software system is your iMac running on? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

funkfly
Newcomer
Newcomer

Hi @Bri -

It's 10.13.6 - High Sierra

nayetu375
Newcomer
Newcomer

I've stored this for numerous months no longer understanding what it changed into. I had some creative ideas to work with tablesaw, but none labored.

funkfly
Newcomer
Newcomer

I thought I'd update here that I solved the problem by using a VPN.
When I turn it on that particular device, the problem goes away.