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Not accessible from Curacao

Otesha
Newcomer
Newcomer

‎2023-01-24 10:16 AM

Hi,

I am working remotely on the Caribbean island of Curacao.  I know that Zoom works here as local colleagues are able to access it, however, I am getting an error message that says: This meeting is not accessible from Curacao at this time (Error Code 1142).  I was the one who set up the meeting, and I also get the same message when I use my personal meeting room.  Please help!

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-01-24 03:31 PM

Hi @Otesha and welcome to the community! Error code 1142 means the host (in this case that would be yourself) may have restricted the country/region that you are currently in. To fix this issue, please login to the Zoom Web Portal and change the "Approve or block entry for users from specific countries/regions" setting. You can find it under Settings > Security (see image below). Please let me know if this helps!

 


 


Virginia
Zoom Community Team
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