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Not able to start a meeting code 300

Mahdis78
Newcomer
Newcomer

I can't start my scheduled meeting ( I'm an instructor) on my laptop. 

 

When I want to start, it takes me to another page "Click launch meeting below"

When I click on it, it opens a new zoom log-in page... When I log in through that new page, it gives me an error (300).

 

I don't have a problem starting my meeting with my phone, this problem started today and with my laptop only. 

 

Can anyone help figure out how to solve this problem, please?

4 REPLIES 4

Frank_TB
Community Champion | Customer
Community Champion | Customer

 

If you are receiving error code 300,submit a support request ticket 

https://support.zoom.us/hc/en-us/requests/new 

to Zoom Support for troubleshooting assistance. Please provide the following:

  • What operating system you are using
  • What you were doing when you received this error
  • Meeting ID, if in a meeting or trying to join/start a meeting
 

 

Dear Frank,

Thank you for your reply, I submitted a request as you explained. I hope I can get help this way 😞

Jameswalter
Contributor I
Contributor I

Click on the Forgot Password option. Now enter your Email ID. This will send a Password reset link to your Email ID. Open the Zoom app again.

 

This may help you,
James

Dear James, Thank you for your reply.

I tried it earlier, it's not about the password. It's like it's opening zoom into another zoom account.

So, I log in -> start the meeting -> launch the meeting -> new log-in page -> enter my email, and pass again -> opens a new page -> gives the (300) error ( it shows it in my account)