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No one can hear me!

UgiLiz
Newcomer
Newcomer

‎2023-11-13 10:47 AM

Just before a Zoom meeting I test my audio and it's fine. When the meeting starts sometimes I can say hello but the audio then cuts out, other times there is no audio at all.  When I test my audio outside of a meeting it doesn't work. I'm pretty sure the microphone is OK. Any ideas? (Windows 10, HP Envy laptop)

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UgiLiz
Newcomer
Newcomer

‎2023-11-16 07:49 AM

Just to add...

I've just had a successful meeting using MS Teams, microphone/audio fully working. So why won't it work in Zoom? (Microphone installed HP (Realtek High Definition Audio))

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