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No camera icon

AWM123
Newcomer
Newcomer

Wondering if anyone can help. When I start or join a meeting, I have no camera option available.  Does anyone know how to resolve that?  I access Zoom via Citrix.

1 REPLY 1

CarlaA
Moderator
Moderator

Hi! @AWM123 , Apologies for the late reply! Please refer to the following article and let me know if this helps resolve the issue at hand: https://support.zoom.us/hc/en-us/articles/202952568-My-Video-Camera-Isn-t-Working.

 

If you continue to experience these issues, please provide a screenshot of what you are currently seeing. Thank you! 

Moderator

Zoom Community Team 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?