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Known Issue: Zoom is aware of Scheduling issues related to Microsoft Azure, but is not directly impacted and your previously scheduled meetings and webinars are still available:

Join a Meeting here: https://zoom.us/join

Steps to join or launch a new meeting:
1) Login to your Zoom Account
2a) From the Zoom client, Select Profile, then Meetings or Webinars
2b) From the Web, Select 'Meetings' to see your scheduled events
3) Locate upcoming meeting, select 'Start", copy and provide the meeting ID to meeting participants, or schedule a new meeting.

Please refer to the Zoom Status Page for the latest information.

No Recording Button Available

Danny3008
Newcomer
Newcomer

‎2023-01-16 04:07 PM

I recently signed up for the FREE version of zoom. However, it did not come with a Recording button at all. It should be next to the Screen Share button but its not. I don't believe I need a paid plan for this function. Any advice?

3 REPLIES 3

ZoomTestKitchen
Expert
Expert

‎2023-01-17 03:20 PM

Local recording is included with a free account. The prerequisites provided by Zoom documentation states: Basic (Free) account or above

 

So, you're correct there.

 

I would recommend that you log into the Zoom Web Portal -> Settings -> Click on the Recording Tab along the top, and confirm that the following is "enable".

 

Local recording
Allow hosts and participants to record the meeting to a local file. The content will include video and shared content with user's own view, and audio only file.

 

https://support.zoom.us/hc/en-us/articles/201362473-Enabling-and-starting-local-recordings


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


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Danny3008
Newcomer
Newcomer

‎2023-01-17 05:01 PM

"Local Recording" was already turn on.

I tried turning the toggle off and back on, and refresh the page afterwards, but still no record button available. 

I have attached 2 screenshots.

Preview file
141 KB
Preview file
218 KB
0 Likes

Danny3008
Newcomer
Newcomer

‎2023-01-18 04:13 PM

I figured it out. It seems like the record button doesn't show up for Google Chromebooks. I tried logging into my work computer which is a Windows and now I can see the record button. Sucks that I have to use 2 computers now but at least I figured out the problem.