My voice and music won't work at the same time

[Mandalena]

Hi, my audio works fine if I'm only speaking or only playing music, but I can't get them to work at the same time. Has anyone else had this problem and figured out how to resolve it? Thanks

[MGSR · Accepted solution]

Hello @Mandalena,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring audio for music and singing.

Please let us know if this helps or if you need further assistance.

[MGSR]

Hi @Mandalena!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @Mandalena!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

[Byelka]

have the same problem when Zoom is updated.
Cannot sing, talk and use a music instrument at the same time. 
The only hear my voice and not the instrument any more

[MGSR]

Welcome to the Zoom Community, @Byelka! Please ensure that the listeners also have 'Original Sound for Musicians' enabled, as this feature requires both the speaker and the listener to have it turned on for it to work properly.