cancel
Showing results for 
Search instead for 
Did you mean: 

Message to log on

DiegoGarcia02
Newcomer
Newcomer

Why when I want to access my account from the app does it ask me for a unique access code? somebody knows how can I disable this.

1 REPLY 1

CarlaA
Moderator
Moderator

Hi @DiegoGarcia02, thank you for your contribution to the Zoom Community! Please be informed that Zoom has implemented a one-time security password (OTP) to mitigate account hijacking due to compromised or weak credentials and help keep your account more secure. An example of when Zoom may send you an OTP is when it detects a suspicious login, such as from a different location, browser, or device than normal. In order to stop receiving the OTP prompts, please take one of the following other security actions on your account:
 

 

I hope this helps!

Carla,
Zoom Community Team

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?