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Meeting Over message for many participants but not all

Eloy
Newcomer
Newcomer

We have been using the same Zoom ID for monthly meetings for over 2 years now.  Yesterday about half of the 70 people who wanted to join the meeting were getting the message "Meeting is over. You cannot register now. If you have a question, contact the meeting host."   

 

Some people were able to connect by clicking on join and typing in the meeting id.   I was able to join on my PC and my Android phone but couldn't connect on my Chromebook using the app or the browser. 

 

Any suggestions would be appreciated.  Thanks

1 REPLY 1

Adanna_Zoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello Eloy,

 

Thank you for your inquiry.

 

There are some caveats you should be aware of when using the same Meeting IDs for recurring meetings. Such as they  expire 365 days after the meeting was last started. They can have a limit on the number of occurrences. 

 

Please refer to this support article for more information - https://support.zoom.us/hc/en-us/articles/214973206-Scheduling-recurring-meetings.

 

Please click on Accept solution below if this has answered you question.

 

Thanks,

Adanna