cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Mac laptop continually crashes during Zoom calls

barb1315
Newcomer
Newcomer

‎2023-04-22 12:07 PM

Hi,

I am using a Mac laptop with the newest OS - Ventura for my Zoom calls.  I don't seem to have issues while listening and watching the call.  However, as soon as I begin sharing my screen or even just speaking, my Zoom freezes and my computer crashes.  In fact, I can't do anything on my laptop until I restart it.  I've tried everything in the support documents and sadly, I haven't had any resolution.

Suggestions?

Barb

0 Likes
2 REPLIES 2

BigFootprint
Newcomer
Newcomer

‎2023-05-11 05:21 AM

Is your problem solved? I also encountered a similar problem.

0 Likes

barb1315
Newcomer
Newcomer
In response to BigFootprint

‎2023-05-11 06:04 AM

I am still experiencing the issue.  Although I have now realized that it's not just Zoom...it's ALL virtual platforms!

0 Likes