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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Live Captions

Paul231
Newcomer
Newcomer

I only have a basic licence as the Company I work for uses another video meeting platform, however I sometimes get invited to meetings from clients who use Zoom. I have a hearing impairment and find live captions a really useful feature on other platforms. It appears that this functionality isn't available to me unless I have a paid for plan - which if is the case doesn't appear very inclusive? Am I correct with my take of the support guidance?

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