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Externe Kamera flackert

Regina51
Newcomer
Newcomer

Hallo zusammen, alle meine externen Kameras (teilweise neu gekauft) flackern im Bild im Zoom Meeting. Habe festgestellt, dass es an Zoom liegen muss. Kann mir jemand weiterhelfen? Die Kamera meines Macbooks funktioniert einwandfrei, nur wenn ich die externen anschließe kommt das Flackern. Danke !

5 REPLIES 5

Imke1
Newcomer
Newcomer

Bei mir ebenfalls, hast du schon eine Lösung gefunden?

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on troubleshooting camera issues.

Let me know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Hello, I have the same problem and in the suggested articel there was nothing helpful. I already bought a new camera, cause I thought the camera might be the problem. Turns out: The new one also isn't working. I deinstalled the Zoom-Client and installed it again, didn't fix the problem either. Is there anything I can do?

Imke1
Newcomer
Newcomer

I have chosen "HD" within the "Einstellungen" and since then it works. Or try to change the Browser. Maybe this helps you too. Cheers.

Imke1
Newcomer
Newcomer

I have chosen "HD" within the Einstellungen. Or try to change the Browser. Maybe this helps you too. Cheers.