External webcam shows only noise | Community
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Newcomer
January 19, 2022
Question

External webcam shows only noise

  • January 19, 2022
  • 3 replies
  • 0 views

I've got a Blackmagic Micro Studio 4K camera as my input connected via HDMI.  It's worked before and all was well.  Today, though, I was getting purely noise (with image ghosting).  Tried on Google Meet and the camera worked just fine as an input source.  Went back to Zoom and still had the same noise issue.  Restarted zoom, turned camera on/off, unplugged cables, and restarted computer, all to no avail.  Any ideas?

 

Mac OSX 10.14

Zoom 5.9.1

    3 replies

    Newcomer
    January 20, 2022

    The same happened to me in this week. It was just fine before.

    MacOX 12.0.1

    Blackmagic Ultrastudio recorder 3G

     

    Newcomer
    February 1, 2022

    Is there any support from Zoom on this?  Am I to cancel my account and switch to another platform?

    Newcomer
    February 8, 2022

    SOLVED:  Switched to riverside.fm.  Time to get off this dying software