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Error code 1120 in Canvas

TimMurphrey
Newcomer
Newcomer

‎2022-01-07 07:54 AM - edited ‎2022-01-07 07:55 AM

Hi all, in Canvas interface, there is a tab for Zoom Meetings. I'm getting an error code 1120

Warning
A valid invitation to join the Zoom account was not found for this user.
Error Code 1120 - v=2.0;clid=aw1;rid=INT_0d68baa5391a3fdc
 
I talked to Canvas tech support and he said it has to do with my email being incorrect, and the error is on zoom's end. My email with zoom is the same as the one for canvas. I can't find a tech support number for zoom. Any help here? Class starts in 3 days...
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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-12 12:47 PM

Hey @TimMurphrey, I see you have ticket #13147756 open, I would suggest keeping your ticket open and letting our Zoom technical support look into your issue! 

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he/him/his

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SimoSCU
Newcomer
Newcomer

‎2023-03-08 04:58 PM

Hi Tim, What was the resolution to the issue?

 

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