Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-06-12 03:29 PM
Has anyone out there received the following message: Request failed with status code 401?
I've set up dozens of meeting without this message but all of a sudden I can't set up a meeting. Any ideas?
2023-06-21 07:43 AM
I have had the same thing happen today - how did you resolve the situation?
2023-06-21 07:46 AM
Someone at Zoom saw the post and resolved the situation. Nothing I did to my machine or anything like that.
2023-06-21 07:47 AM
OK - thanks... guess I'll create a new post now and hope they see it?? Did they notify you that it was resolved or did it just start working for you?
2023-06-21 07:49 AM
Hi everyone! This issue should now be resolved. If you are still experiencing this issue, please sign out of Zoom, reboot the device, and sign back in.
Thank you for coming to the community and alerting us of the error code!
Carla,
Zoom Community Team
2023-06-21 08:13 AM
Hi - I did all of the above and I still am getting the error - any other thoughts? I have now missed two meetings today because of this....
2023-06-21 09:32 AM
Hi @Theresak,
Would you be able to try the troubleshooting steps outlined here: Zoom error code 401
Let me know if any of these steps help!
Carla,
Zoom Community Team
2023-06-21 07:49 AM
I think I received a notification that it was resolved. But I don't 100% recall.