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Eraser & Textbook suddenly popped up when share screen

PN99
Newcomer
Newcomer

Hello,

 

I am using the latest version of Zoom Workplace (annual subscription). When my client shares their screen and I write on it using an iPad, they often encounter a textbox or eraser tool popping up unexpectedly. When that happens, they can't type or write anything. This issue persists until the client stops and reshares the screen. Could this be a glitch?

 

Hope to hear from you soon.

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