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Different zoom user name while joining a meeting

Tsuri1_j
Newcomer
Newcomer

I have already changed my username, but for some reason, whenever i join a particular meeting the old name that as said, already has been changed , is shown again instead of my new name.

2 REPLIES 2

zac2021
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi,

 

Please sign out from your browser and sign back in but this time using your new username. If it stills sign in with your old username, please clear the cache & cookies of your browser, close and open your browser.

 

Hope this helps.

 

KR,

ac

zac2021
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Tsuri1_j I would like to see if above resolves your issue. If it does, please mark "Accept as Solution." If not, please share further details of the issue.